This proposal discusses the findings of an interesting research study with the objective of identifying writing and communication challenges faced by both cybersecurity students and professionals in the field and proposing effective solutions to address these challenges. This research study was part of a comprehensive project (funded by the NSA) intended to enhance cybersecurity education in western PA. To achieve the project’s objectives, we designed and conducted a QUAN-QUAL mixed-method study which collected survey data from students enrolled at two US-based institutions, and interview data from 27 professionals working in the cybersecurity field within the US and elsewhere. This proposal discusses results related to the quantitative component of our research while briefly commenting on the related findings of the qualitative component. To better understand the backgrounds and needs of the study participants, and attempt to capture various challenges they face in the area of communication skills, the employed quantitative instrument was designed to primarily address the following two research questions: • Which courses did aspiring cybersecurity professionals identify as valuable? Are there group differences? • How did undergraduate students describe their present attitudes and skill level in terms of writing and oral communication? This presentation will expound our research findings including an identified gap of high school courses that prepare students to succeed in the field, and differences in perception of the importance of writing and communication skills among various student groups. The presentation will also provide recommendations and lessons learned from implementing an effective educational service to address the identified challenges.
Waleed Farag